The CyberCE Remote Support system provides ongoing surveillance of client computer systems to detect latent and impending system failures, infections by viruses and worms, and system incompatibilities with application software. We perform tha majority of our services remotely, but can have a trained technician at a client's site within a short period of time. This is sometimes necessary if a computer system cannot communicate via the Internet or if there's a hardware failure.

Additionally, we can assist customers with application software programs, evaluating compatibility with Windows operating systems before or after installation to reduce the risk of system failures and errors. The online and telephone-accessible help system provides our customers with the most current solutions to common and uncommon software problems, leaving them with more time to pursue their core business competencies rather than solving computer problems. Our service includes a number of features that provide our clients with the advantages of an on site IT staff at a fraction of the investment and ongoing cost.